Create remarkable guest experiences
Competition for customer wallet share is fierce. Hotels, restaurants, resorts, and other hospitality businesses need to deliver an exceptional service experience to win good reviews and repeat customers. Here’s how Cellular IoT can help.
Elevate your hospitality with Cellular IoT
Deliver the same customer experience across the globe with reliable connectivity
Delight customers with technology that enhances their service experience
Leverage IoT for operational improvements and cost savings
Customer experience
IoT sensors control lighting and automatically adjust - from hotel rooms and convention centers to bars and restaurants. Food preparation sensors ensure high quality of food safety. Convenient keyless entry is powered by Cellular IoT for automated check in to rooms.
Mobile POS and self-service
Tablets provide digital menu boards for easy customer ordering and fast updates for out of stock items. Mobile POS makes it easy for guests to checkout tableside. Self-service kiosks in the hotel lobby provide easy access to services and check-out.
Autonomy and robotics
Hotels and restaurants are powering 24x7 self-service ordering with robot deliveries for increased accuracy and speed. Restaurants are using IoT-powered autonomous robots and drones for last mile food delivery and route optimization. Huge growth in this area is estimated, with a CAGR of > 25% between 2024 and 2032.
Safety and security
Tracking CO2 and other environmentals with IoT sensors helps to ensure proper ventilation and minimize the risk of airborne viruses. Security systems can use live video feeds from Cellular IoT-powered cameras in areas with low or no Wi-Fi connections, like parking lots.
Energy optimization
IoT-powered sensors can detect occupancy and adjust temperature and lighting to help hoteliers meet sustainability goals. Restaurant managers can see the status and remotely control of kitchen equipment.
Back of house
Kitchen display systems (KDS) show orders on a digital screen in the kitchen after ordering from POS or kiosk, helping kitchens operate smoothly. Customers can track their orders in real-time, a growing expectation in the quick service / fast casual market. Using Cellular IoT ensures quick implementation with no reliance on customer Wi-Fi.
FAQs
I’ve got devices spread out across my establishment and reliable access to Wi-Fi has been challenging.
That’s exactly where the benefits of a Cellular IoT solution shine. With Hologram, you do not need access to Wi-Fi to activate or manage your devices. Hologram’s SIMs automatically switch to the best network. Plus, you can easily roll-out across the globe with coverage across 195+ countries and 470+ networks.
If I move to Cellular IoT, how can I keep track of my data usage and control my costs?
The Hologram Dashboard is a complete cellular connectivity management tool that provides you with actionable, real-time information about your devices. Comprehensive, real-time analytics and reporting help you pinpoint misbehaving devices, track device usage, and understand typical device behavior. Learn more about how it can help you run your business.
Automation is on the horizon for us. Do you offer high data usage options?
Yes. Many of our customers use Hologram for high data services, like video and automation. We offer numerous options to enable our customers to design what works best for them.
Deliver exceptional customer experiences and more
Our robust coverage ensures your device will work right out of the box with zero end-user setup or configuration.
Our Outage Protection SIMs automatically fallback to a 2nd mobile core for guaranteed availability.
A single source of truth for your operations – any size fleet, anywhere in the world, anytime.